Terms & Conditions
TELEPHONE, FAX, OR EMAIL ORDERS
(Phone: 888.745.0720 • Fax: 513.228.2810 • Email: sales@jbsindustries.com)
When you call, please be prepared with your order.
Please provide the following information on all orders:
- Your customer name and telephone number.
- Shipping and billing address.
- Shipping requirements (specific carrier request, tailgate lift, delivery notification).
- Credit card number (MasterCard, Visa, American Express, Discover).
- Product numbers, description and quantity.
FREIGHT POLICY
- Freight discount is determined by total customer discount. Please call to receive your personalized freight chart.
- If customer chooses the order to be shipped via COD then the customer is responsible for the COD fee ($20 minimum).
- Please inspect your shipment for damage upon delivery. All damages or shortages must be clearly marked on delivery receipt to receive a credit or replacement product.
- Any quote or freight charges by a JBS representative is an estimate only and may vary at time of delivery.
SPECIAL ORDERS
- Special orders (custom manufactured products) require a 275 gallon minimum order and may only be returned with approval from a JBS representative.
MERCHANDISE POLICY
- Shortages, lost or damaged goods must be reported within 7 days.
- No returns after 30 days.
- All returns must be in the original unopened packaging and are subject to a restocking fee of 20%.
PRICES
- All prices are subject to change without notice.
- Orders will be invoiced at the prices prevailing at the date of shipment.
- If invoice is unpaid at 30 days, finance charges may be incurred.
