TELEPHONE, FAX, OR EMAIL ORDERS

(Phone: 888.745.0720 • Fax: 513.228.2810 • Email: sales@jbsindustries.com)

When you call, please be prepared with your order.

Please provide the following information on all orders:

  1. Your customer name and telephone number.
  2. Shipping and billing address.
  3. Shipping requirements (specific carrier request, tailgate lift, delivery notification).
  4. Credit card number (MasterCard, Visa, American Express, Discover).
  5. Product numbers, description and quantity.

FREIGHT POLICY

  1. Freight discount is determined by total customer discount. Please call to receive your personalized freight chart.
  2. If customer chooses the order to be shipped via COD then the customer is responsible for the COD fee ($20 minimum).
  3. Please inspect your shipment for damage upon delivery. All damages or shortages must be clearly marked on delivery receipt to receive a credit or replacement product.
  4. Any quote or freight charges by a JBS representative is an estimate only and may vary at time of delivery.

SPECIAL ORDERS

  1. Special orders (custom manufactured products) require a 275 gallon minimum order and may only be returned with approval from a JBS representative.

MERCHANDISE POLICY

  1. Shortages, lost or damaged goods must be reported within 7 days.
  2. No returns after 30 days.
  3. All returns must be in the original unopened packaging and are subject to a restocking fee of 20%.

PRICES

  1. All prices are subject to change without notice.
  2. Orders will be invoiced at the prices prevailing at the date of shipment.
  3. If invoice is unpaid at 30 days, finance charges may be incurred.



 

 

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