Car Wash Customer Service Tips and Best Practices
It’s a tale as old as customer-service time — a positive business experience may not produce an immediate brand evangelist, but you can bet a negative experience will produce an immediate business critic.
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How to Respond to Negative Reviews on Google
For today’s small business, a single negative online review can have a massive impact on your reputation. Bad reviews left unaddressed only make it worse, with your truck or car wash seeming like it sweeps its problems under the rug — and customers’ opinions right along with it.
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